Unlock the potential of your employees with AI desk PRO

AI desk PRO is a platform for creating employee support agents directly integrated with Microsoft Teams, SharePoint, or via webchat on your solutions.
Each agent is designed for a specific domain — for example: HR, IT, Payroll, or Internal Communication — and relies on the data sources and access rules specific to that domain.

A AI desk PRO agent is not a generic assistant: it is a specialized support agent built for a specific use case (HR support, IT, onboarding, Legal, etc.).
Each agent learns your company’s vocabulary, documents, and procedures.
It only provides access to authorized information: two employees asking the same question may receive different answers depending on their Microsoft 365 access rights.

AI desk PRO leverages Microsoft Azure OpenAI technology, hosted on a secure and GDPR-compliant infrastructure. Each agent combines your internal data, company policies, and our intelligent templates to deliver accurate, targeted, and reliable answers to your employees.

AI desk PRO helps your teams to:
• Quickly find the right information at the right time
• Reduce tickets related to recurring questions
• Improve internal satisfaction with personalized answers
• Allow human support to focus on high-value requests
• Secure knowledge while respecting access rights and confidentiality

AI desk PRO is not a downloadable or publicly accessible app.
To adopt the solution, you need to schedule a meeting with an expert. Our team will assess your needs, present suitable use cases, and define the most relevant agents for your organization.

Creating an agent is simple and fast.
AI desk PRO currently offers ready-to-use templates for HR and IT domains, covering the most common employee needs. You can also easily create an agent for other topics by adapting its behavior, tone, access, and data sources to your own needs (internal communication, payroll support, general services, etc.).